Returns

Returns


We will accept returns if it is due to damage that is our fault or manufacturers defects. The items that we sell are chemicals and peptides and as such could degrade if improperly handled. As a result we are unable to resell products once they have left our warehouse.

There are certain extenuating circumstances where we will accept returns of unopened research chemicals. The return must be within 15 days of the time of the purchase. Please Contact US tab  for more information.

Peptides on the other hand, due to their fragile nature and us being unable to monitor how they were handled when they were out of our care, could possibly degrade. We prefer not to accept returns of peptides due to this fact. Although we will listen to all cases should the need arise. Please Contact US tab  to discuss this.

If you are missing an item or the item you receive is damaged then please contact us and we will send out a replacement free of any shipping costs to you.

If A refund is deemed necessary then we will manually refund your transaction or the appropriate amount for the returned items. Chargebacks will not be taken lightly and will subject the client to being put on the no sell list. Refunds will only be issued after the items have been returned to us. Please always contact us first because most issues can be resolved very easily.

If your order has not yet been shipped and you wish to cancel your order then please Contact US tab  and we will do our utmost to accommodate you. We cannot promise that we can intercept it though if its already been processed.

All Items are shipped safely and in a manner that ensures safe arrival. If for any reason this is not the case then please email us and we will work with you. Each case is handled individually.

If a product is missing from your order then please contact us and once we verify the legitimacy of the claim then we will send the missing item to you. All orders are documented and are photographed prior to shipping to avoid any fraudulent claims.

 

★Reviews

Let customers speak for us

2318 reviews
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3%
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Great product & company!

I’ve used Melanotan for several years now. I love the results! The company is very professional. I had an issue that was resolved. Thanks Rob!!

Thanks,
Connie

Always awesome!

I’m always grateful for the discounts… being a cancer patient on a fixed income, it’s often hard to find the money to buy the stuff that keeps from LOOKING like a cancer patient 😂, so any time I can get that added $$$ off, it’s a big WOO HOO!

I love Melanotan2 as no one thinks it’s a nasty spray tan, because it’s NOT… and I can look gorgeous and naturally brown year round without much effort. In the summer I can lounge at the pool for an hour or two a few days a week, and when that closes it’s the tanning bed or booth a few days a week at the gym. Doesn’t matter if I miss a week due to illness as I don’t fade. Pretty. Darn. AWESOME!!! 💥🎉👍🏾👏🏾👏🏾👏🏾🤩

Awesome freaking product

I have never had so many comments on my tan. People keep asking me where I vacationed. I'm hooked and order and make sure I don't run out. So glad I found this Tim

Quality + Service = repeat customer

I appreciate your products and your service. Truly a service you can trust.
Thank you!!